our terms of business

What’s the deal? Our terms come hand in hand with a Statement of Work, whipped up just for you, laying out the services we’re on deck to deliver.

If the scope evolves, we’ll need those changes penned down, and yes, this might tweak our fee estimate a bit. But don’t fret, any extra charges will get your nod before we roll up our sleeves.

Just remember, changes aren’t in play until you give the written ‘okay’. Cool? Cool.

This is all about the when and how of our invoicing and what happens if payments are, let’s say, a tad late.

Unless we agree otherwise, payment of our fees is due immediately or within 7 days which will be confirmed on our invoice. If that doesn’t happen, we might need to hit the ‘pause’ button on our work or even wrap things up altogether.

Our invoicing style? Simple. Retained work gets a monthly bill in advance.

Fixed price projects? We do a neat 50% upfront, 50% on completion deal.

And just a note, we like our payments in good old pounds sterling, unless we’ve agreed otherwise. Fee specifics are laid out in our Statement of Work.

A word about overdue amounts.

Just so you know, late payments might earn interest under the Late Payment of Commercial Debts (Interest) Act 1998. This interest starts accumulating daily from the due date until you’ve settled up. That means the total you’ll owe is the overdue amount plus any interest. Fair enough, right?

It’s a two-way street, isn’t it? Both of us doing our part to make this work smoothly.

Here’s the deal:

You work with us, answer our questions promptly, and give us the good, accurate stuff we need to knock our services out of the park.

Once we hand over a finished piece of work, you let us know if it’s a thumbs-up or if there are any hitches.

If there’s any implementation to do, like slotting our work into a website, app, or process, that’s on you. Just to be clear, any costs tied to that implementation aren’t on our tab.

Teamwork makes the dream work, right?

Here comes the gritty part. This bit is all about where you or we might be on the hook for any slip-ups or losses.

We can’t wiggle out of liability where the law says we can’t, including cases of fraud or if someone gets hurt or worse due to our negligence.

We’re off the hook for any loss, delay, or damage that couldn’t be seen coming. We’re only in the hot seat for losses up to £1,000,000 each year that you could reasonably see coming if we goof up on this contract or don’t show reasonable care and skill.

We’ve got professional indemnity insurance worth £2,000,000 tucked away.

Lawbox Group Ltd will be the one answering to you for the services. You promise not to point the finger at any individual employee, consultant, or office.

Our services are like a secret handshake, only to be used by you.

Our services and advice are based on the law as it stands when we give the advice. We’re not obliged to send you any updates if the law changes and we’re not liable for any losses, damage or delays because we’re following legal or regulatory requirements.

Again, we’re not to blame for any loss, delay, or damage that couldn’t be seen coming. If we mess up these terms, we’re only on the line for losses that are a direct result of our blunder or lack of reasonable care and skill.

This part outlines how either of us can gracefully exit stage left from our agreement.

Either one of us can drop the curtain immediately if there’s a breach of contract or missed payment.

“It’s not you, it’s me!” Cold Feet?

Since we’re both business-savvy, you can’t rely on the Consumer Contract Regulations 2013. Once you’ve put pen to paper on our Statement of Work, we’re afraid there’s no turning back.

Our pact stays in effect until the end of any agreed term in the Statement of Work or in the following scenarios:

Contract Oopsies: Either of us can hit the eject button on this agreement immediately if the other party:

• Makes a major goof that can’t be fixed.
• Makes a major goof that can be fixed but doesn’t get on it within 30 days of being called out.
• Steps over the line in the Data Protection or Confidentiality clauses.
• Gets hit by a force majeure event (we explain this phrase later on!)
• An invoice goes over 30 days past due.
• You don’t give us the necessary information for us to do our job within a reasonable timeframe after we’ve asked.

On parting ways, any fees due to us come due immediately. When our agreement wraps up or is terminated, any rights, remedies, obligations, or liabilities that piled up during our time together won’t be affected.

Alright, buckle up, it’s data protection time.

We’re both gonna play nice with the Data Protection Legislation – that’s the UK Data Protection Act 2018, the EU’s General Data Protection Regulation (GDPR), and any other relevant rules.

In this data shindig, you’re the controller, we’re the processor.

Your job: get the necessary thumbs-ups to send us Personal Data for our work together.

Here’s our promise when handling your Personal Data:

• We’ll only mess with it based on your written go-ahead or if the law tells us to.
• We’ve got strong, approved safeguards to prevent any data mishaps.
• Our crew that handles Personal Data are sworn to secrecy.
• We won’t ship Personal Data outside the EEA unless we’ve got a solid safety net in place and the Data Subject is well protected.

The fine print:

• We’ll help you with Data Subjects’ requests, but you’re footing the bill.
• If a data breach pops up, you’ll be the first to know.
• When we’re done, we’ll erase or return Personal Data, unless the law tells us to keep it.
• We’ll keep records as proof we’re sticking to this clause.

Data protection may be a tough cookie, but together, we’ve got this!

We’re both signing up for a pact of secrecy here, guarding all Confidential Information like precious treasure.

Anything personal or business-related that’s not already out in the open stays under lock and key. We’ll only spill the beans to our own crew if they absolutely need to know.

Yours is Yours, Ours is Ours.

We agree that each of us keeps our intellectual property rights. We’re borrowing your intellectual property only as much as we need to do our job and deliver the services as intended.

Any intellectual property whipped up by either of us during our work together stays with the creator.

You promise not to resell our services or put them (or any lookalikes) up for sale at any time. The only exception: if the services are meant to be published, like if we’re helping you draft website terms and conditions.